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Duty of Care

COVID protocols

Proof of Vaccination


On Tuesday, September 14, 2021, Ontario Premier Doug Ford and Deputy Premier (and Minister of Health) Christine Elliott announced implementation details for the first stage of Ontario’s new vaccine pass program, scheduled to start on September 22 and end on October 21. As announced in August, the province intends to launch an electronic pass and scanning system on October 22; in the meantime, paper-based proof will be required.

Beginning September 22, 2021, and in conjunction with the Provincial mandate for theatres and many other public gathering places, all SpringWorks Festival patrons will need to provide proof of full vaccination status with either a Health Canada or CDC authorized vaccine, for indoor programming.

“Fully vaccinated” means that the date of attendance must be at least 14 days after receiving either the second dose of a two-dose COVID-19 vaccine or 14 days following a single dose vaccine (i.e.: Johnson & Johnson).


An official proof of vaccination receipt — displayed either on a smartphone or with a physical copy of the proof of vaccination — must be presented at time of entry into SpringWorks indoor venues along with a performance ticket.


All patrons 18 years or older must also present a government-issued photo ID. Patrons younger than

18 may use a government-issued photo ID or school photo ID. Patrons under 12 must be accompanied by adults, all of whom must meet the above requirements.


Children under 12, who are accompanied by an adult that meets the above vaccination requirements, will be allowed entry in accordance with the prevailing medical guidance at the time of the performance.


Exceptions will be made only for patrons who provide proof of exemption as required by the Province. American patrons may use the same vaccination documentation that allowed for their border crossing.


For your safety, as well as that of our artists and staff, and in accordance with this Provincial order,  SpringWorks Festivals will not admit any patrons who are unable to provide this required documentation.


Mask wearing remains mandatory for both outdoor when closer than 2 metres to other patrons and for all indoor events, concerts and performances.


Distancing and capacity reductions within our spaces remain in place.


We anticipate being required to maintain many of these protocols throughout the remainder of 2021

and until the Provincial Government allows for a relaxation of these requirements.


As government guidance is rapidly evolving, our protocols will likewise be amended and updated as necessary.


Full refunds will be made available to any patron wishing to cancel their tickets for any reason prior to the performance.


Need your Ontario COVID-19 Vaccine Receipt?

Please visit the Provincial Booking Portal in order to download your Vaccine Receipts.

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