Ticketing Policy


SpringWorks~PuppetWorks! Ticket Prices
Show & Workshop Prices
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Adult Ticket – $30 +HST = $33.90 +Ticketscene fees
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For those aged 18 and older.
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Hymn to Love – $50 +HST = $56.50 +Ticketscene fees
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Youth or Arts Worker Ticket – $20 +HST = $22.60 +Ticketscene fees
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For youth between 12-17 years old and individuals working in the arts & culture sector.
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Children – $15 +HST = $16.95 +Ticketscene fees
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For children aged 11 and younger.
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Tickets purchase a seat, so please purchase a ticket if your little one will need their own seat at any point during a show.
Babes in arms will not need a ticket.
Line Dance - Latin Style Pay-What-You-Choose
If your event indicates that the tickets are Pay-What-You-Choose, you're invited to select any price tier offered $15, $20 or $30
(prices will + HST and ticket service fees)
We offer this option so that those that can support those with less financial capacity can. Together we all can help cover costs across the festival, pay artists and our fabulous teams, and bring wonderful art to Stratford ON.
Discounts
Currently, festival goers can save 10% on their bookings with the purchase of 4 or more tickets to any and all programming across the entire weekend. (FLEX 4+ discount)
Suggested Age Ranges
Our programming comes with age suggestions offered by our shows' creators based on their understanding of who would enjoy their work most. The age range is a guide for the guardians who know their children best.
As always, we welcome folks bringing their young ones as our children's programming is full of delight and varying amounts of silliness.
When the age range suggests an audience of older children and/or adults, two things to consider are attention span and the complexity of the content. Please consult the event description for more information on whether the event is appropriate for your party.
To the best of our ability, all potential trigger warnings will be provided before the show either in the lobby or pre-show announcements.
If you have any concerns, please contact our box office staff and they will be happy to answer any questions you may have.
Exchange and Return Policies
Exchanges
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All discounted tickets are final sale and cannot be exchanged.
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Regular-priced tickets may be exchanged within 24 hours of the performance for which they were bought.
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Regular-priced tickets can only be exchanged with ticketed performances of equal value within the same festival season.
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Regular-priced tickets can not be exchanged for any discounted tickets.
Refunds
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We do not offer refunds.
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If a ticket is returned at least one hour before the purchased event begins, a tax receipt for the ticket’s cash value can be issued upon request
Ticketing Questions
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Feel free to reach out to tickets@springworksfestival.ca
Event Venue Accessibility Features
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City Hall Auditorium - fully accessible - please enter by the Market Square entrance to find the elevators and washrooms
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Factory163 - has an accessible entrances - please ask for directions and assistance at the main entrance
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Grayson Mills - has an accessible entrance
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Falstaff Family Centre - has an elevator to address stairs accessed by the front door
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Severe weather alternative additional venue: TBD
Please email tickets@springworksfestival.ca
with questions and/or requests for accessibility needs
We look forward to seeing you at World in a Weekend!