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Ticketing Policy

​How to Order Tickets

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PuppetWorks! Ticket Prices
Ticket prices include all fees and taxes
Show Prices
  • Adult Ticket – $30

    • For those aged 18 and older. 

  • Youth or Arts Worker Ticket – $18

    • For youth between 12-17 years old and individuals working in the arts & culture sector. 

  • Children  –  $12

    • For children aged 11 and younger. Tickets purchase a seat, so please purchase a ticket if your little one will need their own seat at any point during a show. Babes in arms will not need a ticket. 

Workshop Price

  • Each 90 minute workshop ticket is $48 for all participants. 

Pay-What-You-Wish

If your event indicates that the tickets are Pay-What-You-Wish, you're invited to select any price tier offered or select the free ticket.

  • Cash donations at the door are always welcomed and encouraged.

Ticket prices include all fees and taxes

 

Purchases of four or more tickets to any puppetry event and/or workshop are offered a 10% discount

For Stratford Summer Music Ticket  information and prices click here

Suggested Age Ranges

Our programming comes with age suggestions offered by our shows' creators based on their understanding of who would enjoy their work most. The age range is a guide for the guardians who know their children best. 

 

As always, we welcome folks bringing their young ones as our children's programming is full of delight and varying amounts of silliness.

When the age range suggests an audience of older children and/or adults, two things to consider are attention span and the complexity of the content. Please consult the event description for more information on whether the event is appropriate for your party. 

 

To the best of our ability, all potential trigger warnings will be provided before the show either in the lobby or pre-show announcements. If you have any concerns, please contact our box office staff and they will be happy to answer any questions you may have.  

 

Exchange and Return Policies

 

Exchanges

  • All discounted tickets are final sale and cannot be exchanged.

  • Regular-priced tickets may be exchanged within 24 hours of the performance for which they were bought. 

  • Regular-priced tickets can only be exchanged with ticketed performances of equal value within the same festival season. 

  • Regular-priced tickets can not be exchanged for any discounted tickets. 

Refunds

  • We do not offer refunds. 

  • If a ticket is returned at least one hour before the purchased event begins, a tax receipt for the ticket’s cash value can be issued upon request. 

Ticketing Questions

 

Event Venue Accessibility Features

  • City Hall Auditorium -  fully accessible - please enter by the Market Square entrance to find the elevators and washrooms

  • Factory163 - has an accessible entrances 

  • Nancy Campbell Academy - does not have wheelchair accessibility   

  • Severe weather alternative additional venue:  Copperlight/ formerly Knox Church, 142 Ontario St, Stratford is fully accessible 

 

 

 

Please email tickets@springworksfestival.ca with questions and/or requests for accessibility needs 

We look forward to seeing you at World in a Weekend! 

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